Staffs are rude. I had them about 2 years and had a very bad cancel membership experience. You need to spend a lot extra money to buy out your membership.
not bad, why there're so many 1 star(⚭-⚭ )
The manger, Christina, may be the rudest, most unprofessional "manager" that I have encountered anywhere. I asked for a copy of the Black Card membership terms and conditions to make sure that the information that was told to my daughter was what she agreed to. Once Christina learned that I wasn't someone that wanted to join the club, her tone and the entire encounter got ugly. After speaking with the Regional Manager, Chris, it is easy to see where the attitudes come from. PF Corporate told me to speak to the franchise owner, but no one is willing to provide his/her contact information. I paid them their cancellation fees and am happy to walk away, but don't expect much in the way of service or professionalism from this bunch.
If you don't have money in your bank account when the bill comes you get hit with a $10 fee and the price of your membership every month until you pay the balance and cancel. That happens if you come to the gym or not. Also the big lady behind the desk is very rude.
There hours are honestly ass Monday to Thursday they are open 24-7 Friday they close at 9? And Saturday and Sunday they close early that's when people workout and have the most freetime their hours need to change asap - also bathrooms are fairly dirty including the showers which I avoid because of them being dirty and smelling. Otherwise it's a good gym to workout at that's the only positive benefits and the inexpensive membership cost.
Planet Fitness is a US Gym based in Eatontown, New Jersey. Planet Fitness is located at 180 NJ-35, Eatontown, NJ 07724, USA.
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