Disgusting and rude customer service... was so excited to go here. Walked in to smiling at a waitress with her rolling her eyes because they had a costumer. Then waiting on the male host who took us to our table, who ignored our thank you and threw our menus on the table with a sigh. Walked right out. Do not recommend!
great original ristorante, good food, very friendly......I Love IT
Went their with my family last night, we had chicken sandwichs, they were undercooked and raw, we told the manager, we didnt finish eating them. I went to the E.R. hospital a few hours later with food poisoning
WILL NEVER GO BACK!!!!
Horrible experience. First off our waitress was filthy! Her whole uniform was stain with not only ketchup but lip stick! The second she can to the table my family and I literally gagged. All four of us have worked in the food business and know what to and what not to do when working at a restaurant. When our food came my husband had a hair in his sandwich.... gross!!! And my cousins both got milk shakes that literally had globs of ice in it. Manager should really be cleaning up this restaurant and their employees. They had the red santitation buckets right on top of the counters where food was held. Is this place even serv safe certified??? Disgusted that I wasted time and money here. If this was my restaurant I would send each of the waitresses home with the way they looked.
This is supposed to be a burger place. That is their specialty. But as of late, the quality of their product has gone way down. The burgers are small and their buns are huge (see my picture). You think you're getting a decent sized burger, when in fact you are not. And forget about ordering your burger anything other than well done. You won't get it. And they "slam" all the savory juice out of the burger with their spatula! Why?!
As for the other items I've ordered from here, I won't go into it. You can just get an idea from what I've written about the burger.
I should also mention that every time I walk by this place from the food court, there is always new waiter's/waitresses and cooks. This is not a good sign. It's a pretty good sign that the food will be inconsistent.
Johnny Rockets is a US Restaurant based in Eatontown, New Jersey. Johnny Rockets is located at 180 NJ-35, Eatontown, NJ 07724, USA.
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