Waited 20 minutes in the jewelry repair line. Was asked once if I needed help. Floor Manager was named Robert. Just walked out. More employees were in the store than customers. What’s the issue?
Poor experience. Watch out for the diamond grading system they utilize. GSI. When I got my ring appraised after I purchased one that was supposedly near flawless according to the given specs, two separate jewelers said that the specs were not accurate at all and the value was around 9000 less than I spent. Returned immediately to inquire and the saleswoman claimed that the two the appraisals were subjective and that they stand by their wonderful grading system. I returned the entire ring and it took almost two months to receive a full refund due to being connived into opening a line of credit for a large discount. I paid off the entire card right away and only opened the card for the 30% discount offered. Well, the card was a joke, they tried as hard as they could to refund me as slow as possible. Be careful, demand GIA. Also don't be fooled by the "great price" of they offer and Do Not open a Jared's card, they receive commission from it and care little about you.
03/10/2012 We had exceptional service from the sales floor up to including management. Very professional and customer service oriented.
They completely ignored me then when I finally did get helped I felt rushed. I went back again after purchasing my ring had it sized again I felt like I was bothering them. They told me a certain time it would be done of course it wasn't, when I did get to pick it up it fit the exact same way!
Five Star rating without any hesitation.
mml
Jared The Galleria Of Jewelry is a US Jewelry Store based in Eatontown, New Jersey. Jared The Galleria Of Jewelry is located at 184 NJ-35, Eatontown, NJ 07724, USA.
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